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← Back to all solutionsPROCESS CONSULTING & AI

From proven Lean principles to effective AI application

Leadership sees: "AI offers potential." Departments ask: "Where's the tangible benefit?" The organization feels: "We lack structure, a data foundation, and implementation certainty." Effective application isn't achieved by technology alone. Without a clear understanding of processes, reliable data, and organizational acceptance, AI initiatives often remain isolated pilot projects. Consulting & AI combines proven Lean and Operational Excellence principles with practical AI expertise. This way, relevant use cases are identified, processes are specifically improved, and AI is deployed where it supports decisions, reduces waste, and creates measurable value in daily operations.

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FEATURES

Lean processes. Right-fit AI. Future-proof.

Supply Chain EDI

FOUNDATION INSTEAD OF FIREWORKS

The right foundation determines whether AI unleashes its full potential

Artificial intelligence doesn't make bad processes better, it just makes them bad faster. Before agents can truly be effective, clean data flows, clear responsibilities, and well-thought-out processes are essential. This is precisely where our consulting expertise comes in: We analyze existing structures, fix breaks at their root, and build the foundation upon which AI can scale sustainably. This ensures that you don't end up with isolated solutions, but rather a robust foundation for your company's AI future.

  • Process assessment before technology selection - we first understand your processes before discussing tools.
  • A clean data foundation as a prerequisite - inconsistent master data and media breaks are eliminated, not merely concealed.
  • Phased implementation with a clear maturity model - each expansion step builds upon a stable foundation.
  • Knowledge transfer to the team - Your employees actively shape the transformation, instead of just experiencing it.
Manufacturing Intelligence Dashboard

KNOWLEDGE ACCESS

One answer instead of searching in multiple systems

In most companies, the relevant knowledge already exists, but it's scattered across ERP, email inboxes, SharePoint, supplier portals, and tickets. Agent-based AI specifically accesses these sources, combines the information contextually, and provides a reliable answer instead of a list of hits. This transforms fragmented data into actionable knowledge - without data migration and without a new system.

  • Direct access to existing systems - ERP, PLM, CRM, email, and ticketing systems are connected via connectors, without moving data.
  • Contextual answers instead of search results - the agent understands the question, combines sources, and provides a concrete answer with evidence.
  • Role- and permission-based access - each employee only sees what they are permitted to see in the respective system.
  • On-demand traceability - every answer is linked to sources and documented in an audit-proof manner.
Supply Chain EDI

PROCESS ORCHESTRATION

Operations continue, even if no one initiates them

Many processes fail not due to individual steps, but due to the handovers in between - between departments, systems, and external partners. Agentic AI takes over precisely this coordination: Agents read incoming requests, prepare subsequent steps, initiate actions in other systems, and only escalate where a human decision is required. The team focuses on exceptions, not routine tasks.

  • Multi-stage workflows without manual handovers - Agents coordinate steps between ERP, logistics, purchasing, and external partners.
  • Standard cases fully automated, exceptions clearly marked - only tasks genuinely requiring a decision are escalated to humans.
  • Proactive preparation, not reactive processing - Agents consolidate information, propose decisions, and initiate actions after approval.
  • Phased scalability - Start with a clearly defined use case, followed by increasing agent autonomy.

BENEFITS

Measurable benefits for your company

Up to 30% productivity increase

Agents take over partially automated routine tasks in purchasing, scheduling, order processing, etc., relieving your team.

Data transforms into actionable insights

Integrated AI reduces search and coordination efforts and makes relevant information immediately usable. Data from various systems is provided as a basis for decision-making.

Bridge gaps without replacing systems.

Agent-based AI integrates with existing ERP, EDI, and cloud environments, connecting information across system boundaries. This creates seamless processes, without migration, without parallel systems, and without vendor lock-in.

Governance-ready for GDPR and EU AI Act

Data storage in EU data centers, ISO 27001, and ISO 42001 provide the foundation for secure and compliant AI deployment.

Ready to optimize your processes?

Schedule a technical demo and see firsthand how our solution addresses your specific challenges.